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Merchant accounts frequently asked questions

There were 7 articles found in this category:

  1. questionWhat is an "Interchange / Processing Fee"?
    The interchange processing fee is the fee associated with every transaction the merchant accepts. Ex: customer makes a $100 purchase; the interchange fee will be $0.25 + 1.25%. (not including the SBM rewards Cash Back fee of 1.25%) The merchant is charged $1.50 dollars (this is where your resid ...
  2. questionCan anyone sign-up as a Merchant?
    Yes! Everyone is pre-approved for a merchant account! If you are not in business for yourself yet, you can still sign-up as a merchant and start marketing our products and services through our SBM Affiliate Bonus program to earn money to open your own business etc...
  3. questionHow will SBM’s merchant account (Mi-BIZ or Mi-ISO) integrate into my current POS terminal?
    This new form of payment is no different a process as what you presently use with debit and credit cards, it can integrate into your existing terminal or you can use just a mobile phone. It allows someone to pay using their mobile instead of a card with no additional hardware or software needed ...
  4. questionHow can I pay for my SBM merchant account (Mi-BIZ or Mi-ISO), without using VISA/MC, or PayPal?
    To make other payment arrangements, besides using your credit card or PayPal, we also support EFT/ACH direct deposit and withdraw directly from your bank account, mail in checks, and Alert Pay payments. Please email us at customer@selfbankmobile.com.
  5. questionI have successfully upgraded my user account (Mi or Mi-VIP) to a merchant account (mi-BIZ or Mi-ISO), however my status still shows User? What do I do to fix this problem? Why is this happening?
    Please email us at customer@selfbankmobile.com if your status doesn't change within 48 hours, to notify us of this problem. The main reason for this type of error is if you paid via PayPal or credit card, it could take up to 48 hrs to be verified or the registered email address and/or user name ...
  6. questionI signed up for an account; however I am currently positioned with the wrong sponsor? How do I correct this error?
    Please email us at support@selfbankmobile.com for any sponsor changes.
  7. questionHow do I earn Cash Back Rewards and Cash Advance Rewards?
    Every time you make a purchase at any SelfBank Merchant, you will receive cash back rewards. You also will receive cash advance rewards when registering for your free account and participating in the affiliate referral program.